Privacy Policy


Last updated: 11/06/2023


This Privacy Policy ("Policy") governs the collection, use, and disclosure of personal information by M.A.D.E Tickets ("we," "us," or "our") through the M.A.D.E Tickets E-ticketing website and related services (collectively, the "Service"). By using the Service, you consent to the practices described in this Policy.


1. Information We Collect


1.1. Information You Provide: We collect personal information you voluntarily provide when using our Service. This may include your name, email address, postal address, phone number, payment information, and other personally identifiable information.

1.2. Automatically Collected Information: We collect certain information automatically when you visit our website, including your IP address, browser type, and operating system. We also use cookies and similar tracking technologies to gather data about your usage of our Service.

1.3. Information from Third Parties: We may receive information about you from third-party platforms and services, including social media platforms, when you connect your account or interact with our Service through those services.


2. How We Use Your Information


2.1. We use the information we collect for the following purposes:

   a. To provide the Service and process transactions.

   b. To communicate with you, including responding to your inquiries and providing customer support.

   c. To improve our Service, tailor content, and offer a personalized experience.

   d. To send you marketing and promotional materials if you have opted to receive them.

   e. To enforce our Terms and Conditions and comply with legal obligations.


3. Sharing Your Information


3.1. We may share your information with third parties in the following circumstances:

   a. With event organizers: We share your information with event organizers to process your ticket purchase and provide information related to the event.

   b. With service providers: We may share your information with third-party service providers that assist us in providing the Service, such as payment processors, email service providers, and analytics services.

   c. Legal Requirements: We may disclose your information to comply with legal obligations or to respond to requests from government authorities.


4. Data Security


4.1. We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


5. Your Choices


5.1. You can update your account information and communication preferences by logging into your account settings.

5.2. You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in the email.


6. Children's Privacy


6.1. Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18. If you believe we have collected information from a child, please contact us to have it removed.


7. Third-Party Links


7.1. Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to read the privacy policies of these third parties.


8. Changes to this Policy


8.1. We may update this Policy to reflect changes to our practices. We will notify you of any material changes through our website or email. Please review the Policy periodically for updates.


9. Contact Information


9.1. If you have questions or concerns about this Policy or our data practices, please contact us at: